Responsible Gambling
Gambling should be a form of entertainment, never a source of financial stress or emotional distress. At New Casinos AU, we are committed to promoting responsible gambling practices and providing resources for anyone who needs support.
Need Help Now?
If you or someone you know is experiencing problems with gambling, free and confidential help is available 24 hours a day, 7 days a week.
Gambling Help Online
1800 858 858
Free, confidential, 24/7
Lifeline Australia
13 11 14
Crisis support, 24/7
Recognising Problem Gambling
Problem gambling can develop gradually, and it is not always easy to recognise in yourself. Here are some warning signs to be aware of:
- ▸ Spending more money or time on gambling than you planned or can afford
- ▸ Chasing losses by continuing to gamble in an attempt to recover money
- ▸ Hiding your gambling activity from family or friends
- ▸ Feeling anxious, stressed, or irritable when not gambling
- ▸ Borrowing money or selling possessions to fund gambling
- ▸ Neglecting work, relationships, or personal responsibilities because of gambling
- ▸ Feeling that gambling is the only thing that relieves boredom or stress
- ▸ Repeated unsuccessful attempts to cut back or stop gambling
If you recognise any of these patterns in yourself, it does not necessarily mean you have a gambling problem, but it is worth taking a step back and honestly assessing your relationship with gambling. Speaking to a counsellor at Gambling Help Online is free, confidential, and carries no obligation.
Practical Tips for Responsible Gambling
Set a Budget
Decide how much you can afford to lose before you start playing, and stop when you reach that limit. Never gamble with money earmarked for rent, bills, or other essential expenses.
Set Time Limits
It is easy to lose track of time while gambling. Set a timer or use the casino's session reminder feature to keep your playing sessions under control.
Never Chase Losses
Losing streaks happen to everyone. Trying to win back lost money by gambling more is one of the most common paths to problem gambling. Accept losses as the cost of entertainment.
Take Regular Breaks
Step away from the screen regularly. Continuous play without breaks can lead to poor decision-making and increased spending.
Do Not Gamble Under the Influence
Alcohol and other substances impair judgement. If you have been drinking, it is not the right time to be making financial decisions at an online casino.
Use Casino Tools
Every reputable casino offers deposit limits, loss limits, wagering limits, and self-exclusion options. Use them. They exist specifically to help you stay in control.
Self-Exclusion Options
If you feel that you need a break from gambling, self-exclusion is a powerful tool. When you self-exclude from a casino, your account is locked for a specified period (typically 6 months to 5 years, or permanently), and you cannot reopen it during that time. All reputable casinos offer self-exclusion through their responsible gambling settings.
For broader self-exclusion that covers multiple gambling platforms, Australian players can use the National Self-Exclusion Register, which allows you to exclude yourself from all registered online gambling operators simultaneously.
Support Resources for Australians
Gambling Help Online
Free counselling service available 24/7. Phone, online chat, and email support.
1800 858 858
Lifeline Australia
24-hour crisis support and suicide prevention. Not gambling-specific but invaluable for anyone in distress.
13 11 14
Beyond Blue
Mental health support that can help with anxiety and depression related to gambling.
1300 22 4636
Financial Counselling Australia
Free financial counselling for anyone experiencing financial difficulty, including gambling-related debt.
1800 007 007
Our Commitment
At New Casinos AU, we take responsible gambling seriously. We will never recommend a casino that does not offer adequate responsible gambling tools. We include information about deposit limits, self-exclusion, and support resources in every review. We encourage all players to set limits and play within their means. If we become aware that a casino is not honouring self-exclusion requests or failing to provide adequate player protection, we will update our review accordingly and reconsider our recommendation. Your wellbeing is more important than any bonus or promotion.